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Bruyère Health Saint-Louis Long-Term Care
54Developing879 Hiawatha Park Rd, Orléans, ON K1C 2Z6, Canada, Ottawa, Ontario
About This Community
Bruyère Health Saint-Louis Long-Term Care is a 198-bed long-term care home in Orléans, Ottawa, situated on the banks of the Ottawa River and providing nursing and supportive services.
Senior Care Path Summary
Bruyère Health Saint-Louis Long-Term Care is a 198-bed long-term care home located in Orléans in Ottawa East on the Ottawa River. It is accredited by Accreditation Canada and provides services in both official languages as a French Language Services Provider.
The facility offers personal, nursing, and supportive services, as well as a convalescent care program with 12 beds for people recovering after operations or serious illness.
\n\nThe facility provides individualized care including 24-hour nursing, medical services, physiotherapy, occupational therapy, pastoral care, and specialized services such as dental care and chiropody. m.
) and a respite program offering short-term care for periods of one week to one month.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.
Who This Community Is Best For
Ideal For
- Seniors with complex medical needs who require 24-hour nursing care
- Seniors living with dementia who need specialized, secure support
- French-speaking residents and families
Consider Alternatives For
- Active or largely independent seniors
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Google Reviews
View all on Google3.9
46 Google reviews
Most recent reviews
- K
Karine Langley Ph.D
5 months ago · via Google
My mother stayed here on respite , and they nearly killed her. My Mom has dementia, aspiration is a risk! The feeding staff, a motely crew, gave her toast. Our private caregiver saw my Mom coughing. The nurse on staff would not give her name, she wore no nametag. We calked 911, my mother’s lungs were flooded. The nurse took her time, despite the paramedic shouting at her. My dear mother nearly died in that prison! They feed people who are asleep and the food dribbles down. Mom was there for respite and was there less than a week. My mother spend three weeks in hospital. We never got a call from anyone! I lodged a complaint, but they did nothing. Never ever put your loved ones here! This place is a disgrace!
- C
CINDY SANTILLAN
2 years ago · via Google
Had a terrible experience placing my mom here for convalescent care. Not enough staff to accommodate a 2 person assist for safe transfers, call bell was not working first day so no help was had overnight. The call bell was fixed the following day. I spent many hours with my mom there to make her as comfortable as possible and I even rang the call bell on a few occasions and waited a long time for help. She had so much pain from waiting so long to use the washroom with assistance. She uses a CPAP to sleep and she was choking one night and was not able to get it off because of her right arm being in a cast. There was no help for her and she is now so traumatized by that incident that she is having difficulty wearing it again. The staff walk around stating that they are tired. The only plus is the view of the water.
- D
Deb Larocque
2 years ago · via Google
I had a few choices for respite care for my mom, and after reading the reviews I unfortunately chose it as most of the reviews were favorable. 1 nurse for 30 patients is not acceptable. I had to get her out after a week as no one would come if she rang. She was left in her own filth and is now traumatized after the experience she had there. They say they try to answer a patients call within 15 min but this is not a reality. The Director of Patient Care could not care less and just gives you the standard "we strive to provide a high level of care" line. There is no dignity left for anyone put into this home.
Summary of Google Reviews
Summarized by Senior Care Path from Bruyère Health Saint-Louis Long-Term Care's Google rating and recent reviews. Confirm specifics with the community.
Bruyère Health Saint-Louis Long-Term Care holds a 3.9-star rating across 46 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Warm, welcoming community
- A safe, reassuring environment
Most common concerns
- Occasional notes on staffing or response times
Care Services
- 24-hour nursing care
- Medical services
- Dietetics
- Pharmaceutical services
- Physiotherapy
- Occupational therapy
- Social work
- Nurse practitioner services
- Pastoral care
- Volunteer resources
- Banking
- Recreational and therapeutic programs
Amenities
- Chapel
- Library
- Hairdressing salon
- Public transit access
- River views
- Gazebo
- Swings
- Picnic areas
- Rest areas
- Visiting areas
Licenses & Registration
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Claim this listing to add detailsAssociations & Accreditations
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Claim this listing to add detailsKey Features
- Waterfront location on Ottawa River
- Accredited by Accreditation Canada
- French and English services
- Specialized dementia care
- Convalescent care program
Languages Supported
- English
- French
Location
879 Hiawatha Park Rd, Orléans, ON K1C 2Z6, Canada, Ottawa, Ontario K1C 2Z6
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