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CapitalCare Gene Zwozdesky Centre at Norwood
54Developing10508 111 Ave NW, Edmonton, AB T5G 0B9, Canada, Edmonton, Alberta
About This Community
Gene Zwozdesky Centre at Norwood is a state-of-the-art continuing care centre in Edmonton with over 350 complex care, post-acute and hospice beds. It offers specialized programs including post-acute care, acquired brain injury treatment and palliative hospice services.
Senior Care Path Summary
Gene Zwozdesky Centre at Norwood is a specialized continuing care facility located in Edmonton, Alberta. The Norwood West tower includes over 350 beds dedicated to complex and continuing care, post-acute and hospice services.
The centre also provides complex respiratory care, hemodialysis and ambulatory clinics. The facility features CHOICE day programs, a specialty dental clinic and outpatient support services.
The building design incorporates daylight throughout and access to a rooftop garden to create a home-like atmosphere.
The centre offers several specialized programs: Post-Acute Care for individuals with stable medical conditions requiring extended recovery following surgery or illness; an Acquired Brain Injury Unit providing a secure environment for individuals with unpredictable behaviours resulting from brain injury; and Palliative Hospice care providing compassionate end-of-life care.
The facility also offers the CHOICE Adult Day Support Program to help seniors maintain independent living at home.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.
Who This Community Is Best For
Ideal For
- Individuals with complex medical conditions
- Post-acute care recovery
- Acquired brain injury
- End-of-life care
Consider Alternatives For
- Independent seniors who don't require memory support
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Google Reviews
View all on Google4.1
58 Google reviews
Most recent reviews
- A
Aikidobear129
2 weeks ago · via Google
My 90 year old Mother was recently transferred from the UofA Hospital to the Norwood to recover from major hip surgery. As I walked into her room I was greeted by her nurse- Wow! extremely friendly and professional- A big shout out to Allyn and thank you for being so kind and caring.
- B
Barb Irvine
8 months ago · via Google
My husband died on Sept 10, 2025 but we weren't notified by the staff. We only found out 6 days later when we went to visit again and there were different people in his room. That's when we found out.
- T
Tanis Alvarez
10 months ago · via Google
It's hard to write a review because being critical and being thankful are opposites, but I am feeling both. The facility is very nice and the people working are trying. What I think is happening is that they are short staffed and overworked and some of the fine tuning for how things happen here needs to be addressed. My review is for fourth floor (hospice). When you are dealing with vulnerable patients and families, long call button response times, 5 days before an ordered x-ray occurs, and the scarcity of assistance at times is tough. Without patient advocates I would imagine some of our older people are not getting the attention they deserve. I ended up staying overnight most days and MY person was actually able to speak for themselves. We had a very rough start at this facility. Lost hearing aid, our person sitting in soiled underpants, and I find it unacceptable to wait 5 days for an xray. After several days a staff member commented, " Oh, she has her own teeth?". How come there's no sign by their name plate that states hearing aids worn, dentures, glasses???? My person wanted to brush their teeth twice a day. Some kind of education for the family through video on what to expect would be nice. You actually very seldom see the doctor, and nobody tells you what their title is. After a few days you figure out that this is the HCA, this is the nurse, etc. I also heard a lot of "Sorry," when I complained about the lack of staff on weekends. But sorry is not action. We have to do better so families and patients can feel confident that this facility is the best place for the end of life phase. Some of the issues could be solved easily. Put a section on the white board in the room stating information for the day. That being said, things did get better after I got upset. And I am thankful and grateful for that. I only wish that we hadn't entered the facility on a Thursday (weekends you really feel on your own here). Although I see room for improvement I still want to say may God bless all of the people who are working here. Funding restraints are likely to blame. It is not a job most people would love, but it is essential to treat our most vulnerable well.
Summary of Google Reviews
Summarized by Senior Care Path from CapitalCare Gene Zwozdesky Centre at Norwood's Google rating and recent reviews. Confirm specifics with the community.
CapitalCare Gene Zwozdesky Centre at Norwood holds a 4.1-star rating across 58 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.
Most common praise
- Caring, attentive staff
- Warm, welcoming community
Most common concerns
- Occasional notes on staffing or response times
- A few notes on the building's age or upkeep
Care Services
- 24-hour nursing
- Post-acute care
- Acquired brain injury rehabilitation
- Complex respiratory care
- Hemodialysis
- Palliative hospice care
- Outpatient support services
- Dental clinic
- Nutrition management
- CHOICE Adult Day Support Program
Amenities
- Dining room
- Rooftop garden
- Specialty dental clinic
Licenses & Registration
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Claim this listing to add detailsKey Features
- Over 350 beds
- State-of-the-art facility
- Day-light throughout building
Location
10508 111 Ave NW, Edmonton, AB T5G 0B9, Canada, Edmonton, Alberta T5G 0B9
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