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Chartwell Westhill Retirement Community
78Good25 Westhill Dr, Waterloo, ON N2T 0C4, Canada, Waterloo, Ontario
About This Community
Chartwell Westhill is a retirement community in Waterloo offering independent living suites and seniors' apartments with flexible care services available through their Care Assist Program.
Senior Care Path Summary
Chartwell Westhill is a vibrant independent living retirement community located at 25 Westhill Drive in Waterloo, Ontario.
Nestled on a quiet cul-de-sac in a park-like setting, it offers studio, one-bedroom, one-bedroom-plus-den, and two-bedroom suites, as well as spacious seniors' apartments with full kitchens.
Each suite features nine-foot ceilings, large windows, private balconies, in-suite storage, and individually controlled heating and air conditioning.
The community provides a comprehensive lifestyle with various amenities and services included in monthly rent: weekly housekeeping, towel service, complimentary laundry, 24/7 staff availability, emergency call systems, utilities, and Wi-Fi in common areas.
Dining is a highlight, featuring the elegant Empress Dining Room with chef-prepared meals, as well as The Westhill Café and Pickwick's Pub for casual gatherings.
For residents requiring additional support, the Care Assist Program offers customized, à la carte care services ranging from light to heavy care, including medication management, assistance with daily routines, and wellness treatments.
Optional services include parking, grocery delivery, personal laundry, and guest suites.
The residence features extensive amenities including a fitness centre, theatre, hair salon and spa, Demonstration Kitchen, various lounges, and landscaped outdoor spaces with walking trails and a gazebo.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.
Who This Community Is Best For
Ideal For
- Independent seniors
- Seniors seeking to downsize
- Seniors wanting flexible care options
Consider Alternatives For
- Seniors who need 24-hour nursing or complex medical care
- Those who need secure dementia care
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Google Reviews
View all on Google4.5
63 Google reviews
Most recent reviews
- H
Helen Ramirez
6 months ago · via Google
We never expected that we would as a family have to make such a huge decision and to make it so fast. I had to find a place for my dad who after a stroke couldn't return home safely. I called every place in town and visited places that I hope would be a good landing place for Dad. My heart sunk with what I witnessed out there until that moment when two people from Westhill visited Dad in hospital and immediately graced him with immense kindness, care and laughter! It the months since then we have all had the experience of being invited into a family - a community of people of staff and residents who bring life here with such attentiveness in all the ways that are needed. Dad has said it best - this is home and it allows him to live fully and actively discovering life in all kinds of new ways that brings him joy.
- J
Janice Gibel
a year ago · via Google
Westhill is a beautiful retirement home, inside and out. The inside is very well-maintained and the grounds are beautiful outside. I was outside at an event with my dad recently and the recreational staff took pride in setting up beautifully decorated tables for a sangria tasting event. They make all the events there inviting for residents. They know the names of the residents and engage with them and make them all feel special. The staff at the front desk, administrators, staff in the wellness centre, nurses, PSW’s, dining room staff , cleaning staff and maintenance staff are all hard-working and extremely friendly. The social team plans numerous events for the residents to participate in. They really look forward to all of these events. I know our family really appreciates everything the staff at Westhill does for the residents. They are top-notch!
- K
Kevin Zach
a year ago · via Google
Mom spent 3 wonderful years at The Westhill Retirement Residence. All the staff at Westhill from Property Maintenance, PSWs, Nurses, Administration, Dining, Reception and Management were all fabulous and made everyone feel welcomed and loved. Everyone called mom by name, which made her smile. The staff were always cheerful and happy which shows well for management. Thanks Westhill!
Summary of Google Reviews
Summarized by Senior Care Path from Chartwell Westhill Retirement Community's Google rating and recent reviews. Confirm specifics with the community.
Chartwell Westhill Retirement Community holds a strong 4.5-star rating across 63 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Clean, well-kept spaces
- Engaging activities and social life
Care Services
- Medication management
- Assistance with daily routines
- Wellness support
- Housekeeping
- Towel service
- Laundry facilities
- Emergency call system
- 24/7 staff availability
- Esthetician treatments
Amenities
- Dining room
- Café
- Pub
- Fitness centre
- Theatre
- Hair salon
- Spa
- Demonstration Kitchen
- Lounges
- Gardens
- Walking paths
- Gazebo
Licenses & Registration
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Claim this listing to add detailsKey Features
- Pet friendly
- Nine-foot ceilings
- Private balconies
- Full kitchens in apartments
- Utilities included
- Weekly housekeeping
- 24/7 staff
- Care Assist Program
Accommodation Options
Starting from $2,990/month
Location
25 Westhill Dr, Waterloo, ON N2T 0C4, Canada, Waterloo, Ontario N2T 0C4
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