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Home Instead, Home Care Services of Burnaby
58Developing5066 Kingsway Ste 208, Burnaby, BC V5H 2E7, Canada, Burnaby, British Columbia
About This Community
Home Instead is a home care provider serving Burnaby and Vancouver, BC since 2014. They provide in-home support including assistance with daily activities, memory care, and specialized health condition support, with care available within 48 hours.
Senior Care Path Summary
Home Instead has been serving the Burnaby and Vancouver community since 2014, providing one-on-one in-home care for seniors. The company offers flexible scheduling with options for daytime, overnight, and weekend coverage.
Care Pros are thoroughly vetted, trained, and matched based on compatibility and skills. The office provides 24/7 support and can often initiate care within 48 hours of consultation.
Services include assistance with bathing, dressing, meal preparation, medication reminders, light housekeeping, transportation to appointments and errands, and companionship.
Specialized services are available for memory care, Alzheimer's, dementia, and various chronic health conditions including arthritis, diabetes, Parkinson's, and heart disease. Care Pros are employees (not contractors) who receive comprehensive training and support.
Home Instead Burnaby is A+ rated by the Better Business Bureau and has won Best of Burnaby (2025, 2024) and A-List Awards (2025, 2024, 2022).
The company serves Burnaby and surrounding areas including Marpole, Dunbar, Langara, and others, with two offices in Burnaby and Vancouver.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.
Who This Community Is Best For
Ideal For
- Older adults wanting to age in place at home
- Seniors needing daily assistance with tasks and personal care
- Individuals with memory loss, Alzheimer's, or dementia
- Seniors with chronic health conditions
- Families seeking flexible, personalized caregiving
Consider Alternatives For
- Those who need 24-hour, facility-based supervision
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Google Reviews
View all on Google4.9
78 Google reviews
Most recent reviews
- W
Waltraud Wuensche
a month ago · via Google
Home Instead a tremendous service and the reason my aunt is being able to continue living safely in my home despite declining health. All the ladies in her care team have been so kind and diligent to her needs. Harpreet (the owner) is so kind to deal with and always available to answer questions or offer suggestions as the family navigates the health system on our aunt's behalf. His team genuinely care in offering the highest quality of service and keeping the family apprised with any changes to my aunt's health which has declined over the last few years. Knowing that my aunt has reliable and loving support has been a source of relief to our entire family. Highly recommend Home Instead to anyone looking for high quality home care for their elders!
- K
Kirby L
2 months ago · via Google
Shelley is my main contact at Home Instead. I needed homecare services for 7 days a week. After talking with other homecare companies, I felt that I am most comfortable talking with Shelley if an issue arose. After all, we're dealing with multiple workers and personalities over a 7 day week. If I had an issue with the service or worker, I would be comfortable to work it through with Shelley. Shelley was easy to reach and quick to respond to my texts. All her staff were eager to help in any way to make my 90 year old Dad comfortable and engaged. None of the 4 workers were disinterested in my dad. All of them made sure my Dad was comfortable, safe and engaged. If you want yourself or your family to have a mild-mannered well-trained staff assisting your loved ones, I highly recommend this company.
- H
Helen Gri
3 months ago · via Google
Our family had a very positive experience with Harpreet and his office staff. They were very understanding and supportive with our needs. We had an incident of our own doing and they came through quickly and effectively to resolve our situation. If you are looking for some care or companionship for an elderly family member, I would not hesitate to recommend this lovely group of professionals for your loved one! A heartfelt thank you Harpreet and Shelley for your support and good laugh when I really needed it! Keep up the good work! Warm wishes, Helen
Summary of Google Reviews
Summarized by Senior Care Path from Home Instead, Home Care Services of Burnaby's Google rating and recent reviews. Confirm specifics with the community.
Home Instead, Home Care Services of Burnaby holds an excellent 4.9-star rating across 78 Google reviews. Recent reviewers most often highlight caring, attentive staff and engaging activities and social life.
Most common praise
- Caring, attentive staff
- Engaging activities and social life
- Warm, welcoming community
- Responsive, helpful communication
Care Services
- Bathing and dressing assistance
- Meal preparation and light housekeeping
- Medication reminders
- Transportation to appointments and errands
- Memory care and dementia support
- Alzheimer's care
- Arthritis care
- Diabetes management support
- Parkinson's care support
- Heart disease care support
- Hospital-to-home support
- Chronic condition support
Licenses & Registration
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Claim this listing to add detailsAssociations & Accreditations
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Claim this listing to add detailsKey Features
- Care available within 48 hours
- A+ BBB rated
- Best of Burnaby award winner (2025, 2024)
- A-List Award winner (2025, 2024, 2022)
- 24/7 office support
- Professional background-checked Care Pros
- No long-term contracts
- Backup caregiver coverage
Location
5066 Kingsway Ste 208, Burnaby, BC V5H 2E7, Canada, Burnaby, British Columbia V5H 2E7
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