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Home Instead
58Developing165 Avenue Rd Ste 500, Toronto, ON M5R 3S4, Canada, Toronto, Ontario
About This Community
Home Instead provides in-home senior care services in Toronto, offering flexible support ranging from companionship and daily tasks to specialized memory care and 24-hour assistance.
Senior Care Path Summary
Home Instead Toronto has been serving the community since 2005, providing in-home care to help seniors age safely and with dignity in their own homes.
The company offers personalized care plans tailored to individual needs, including assistance with daily living activities, meal preparation, mobility support, and specialized dementia and Alzheimer's care.
Care can often begin within 48 hours, and the service offers flexible scheduling from daytime visits to full 24-hour overnight care. All Care Pros are employees (not contractors) who undergo thorough background checks, reference verification, and extensive training.
The Toronto office provides 24/7 support, with a dedicated Care Manager assigned to monitor care quality and adjust services as needs change. Home Instead serves Toronto and surrounding areas including East York, North York, and York.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.
Who This Community Is Best For
Ideal For
- Seniors wanting to age in place
- Those with memory loss, dementia, or Alzheimer's
- People with mobility challenges
- Individuals recovering from hospitalization
- Those needing help with daily tasks and activities
Consider Alternatives For
- Active or largely independent seniors
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Google Reviews
View all on Google5.0
63 Google reviews
Most recent reviews
- R
Ron Gold16
3 months ago · via Google
Lee, my wife has Alzheimer's and lives in the Memory Living Unit of a retirement facility. During a 4 week period recently when I was recovering from surgery and could not provide daily care to my wife, I utilized personal care workers from Home Instead. Sanju was very capable in all aspects of caring for my wife: dressing, changing diapers, feeding, responding promptly to any problem. She was very patient when feeding Lee, a necessary attitude as Lee could be very obstinate at meals and be slow or refuse to open her mouth. She succeeded in having Lee eat well. Sandju was warm, friendly, compassionate way so that Lee in spite of her severe memory issues quickly became familiar with Sanju and remembered from one day to the next. Sandhu was also quite concerned with my problem with the surgical wound on my leg which hampered my mobility. Whenever we were in my apartment, she would insist on washing any dirty dishes and in picking some of my mess. Sabina was also very capable in all aspects of caring for Lee. She was very patient and compassionate in all her interactions with Lee.. In spite of Lee's lack of any short term memory, she quickly became very familiar with Sabina and remembered her from one day to the next. Indeed, even after Sabina stopped providing care for her, Lee recognized her voice whenever Sabina stopped to say hello. In feeding Lee, always somewhat difficult because Lee could be very obstinate and refuse to open her mouth, Sabina was very patient and succeeded in having Lee eat well. I had no hesitation in leaving Lee in Sabina’s care because I quickly learned that Lee was in very good hands.
- G
Gale Natali
3 months ago · via Google
My experience with Home Instead began when their resident nurse made a house call and assessed my needs and condition. Once we were underway, the care proceeded like clockwork. Care givers Eliza, Carla and Casandra were kind, each with a special pleasant personality, all reliably experienced. Anna San Pedro, the RN was able get in touch with my surgeon when a problem arose. It is very comforting to know one can have such high quality care.
- K
Karen Sterling
4 months ago · via Google
When my mother needed to return to her retirement residence from the hospital after a bad fall the Home Instead team quickly mobilized to provide 24/7 care and then waited patiently until the hospital discharged her. Home Instead flexibility, professionalism and kindness during those difficult times was 5 star. When my mom didn’t need as much care as she recovered Home Instead continued to adapt their staff to her needs. For me, close to caregiver burnout, knowing the team at Home Instead were there for not only my mom but also for me helped me overcome a truly dark period of my life. When friends ask I always recommend Home Instead for their parents as well as for themselves.
Summary of Google Reviews
Summarized by Senior Care Path from Home Instead's Google rating and recent reviews. Confirm specifics with the community.
Home Instead holds an excellent 5.0-star rating across 63 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Warm, welcoming community
Most common concerns
- Occasional notes on staffing or response times
Care Services
- Light housekeeping
- Meal preparation
- Laundry assistance
- Medication reminders
- Bathing and dressing assistance
- Mobility assistance
- Memory care support
- Appointment and errand accompaniment
- 24-hour care
- Dementia and Alzheimer's care
- Diabetes care
- Arthritis care
Licenses & Registration
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Claim this listing to add detailsAssociations & Accreditations
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Claim this listing to add detailsKey Features
- Flexible scheduling
- 48-hour quick start service
- 24/7 support line
- Personalized care matching
- Backup caregiver coverage
- Professional employees with background checks
- Founded in 1994
Languages Supported
- English
Location
165 Avenue Rd Ste 500, Toronto, ON M5R 3S4, Canada, Toronto, Ontario M5R 3S4
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