Is this your listing?
Claim this free listing to verify your details, add photos, amenities and pricing, and connect with families actively searching for care.
Manoir Ste-Geneviève
36Limited16375 Boul Gouin O, Sainte-Geneviève, QC H9H 5L3, Canada, Montréal, Quebec
About This Community
Excelsoins Ste-Geneviève is a residential property with 99 apartments ranging from studios to 4½-bedroom units.
Senior Care Path Summary
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.
Who This Community Is Best For
Ideal For
- Seniors living with Alzheimer's or another form of dementia
- Couples who want to share a suite
Consider Alternatives For
- Independent seniors who don't require memory support
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Google Reviews
View all on Google3.6
22 Google reviews
Most recent reviews
- C
Chantal Renzo
a month ago · via Google
Great care is given to the resident. Very nice atmosphere.
- H
Harding Kingston
2 years ago · via Google
Unfortunately I cannot give a good review of this place. My parents in law spent nine months in this place in 2022. Despite the fact that there are some individual PAB's that are very caring, there is a systemic and endemic lack of resources (personnel). They simply do not allot a sufficient number of persons per number of residents. And, I would say, there seems to be a lack of professionalism and training in how to care for older persons. Many of the PAB's are temps. We had a number of bad experiences, but the worst was when my father-in-law fell in the bathroom and spent 5 hours on the floor. Why? Because the emergency bell signal didn't work. It was supposed to have been fixed. And then when someone finally heard him calling, they wouldn't get him off the floor until the ambulance people came, despite the fact that they had a registered nurse present (he had nothing broken, just bruised). Among the other issues was the fact that there was no air conditioning. When you bring up the lack of personnel they will always refer to some benchmark studies that have been done as to the number of staff per residents. It's all academic when, at the end of the day, your father or mother will not be cared for properly. I think the problem stems from the top management; bad culture and too much emphasis on profits. I'm sorry to have to write this, but I sincerely wish others to avoid having the same experience as us. Although good residences are not easy to find, I encourage you to persevere until you find one.
- B
Bradley Schmits
3 years ago · via Google
Another fall trip to the neighborhood park
Summary of Google Reviews
Summarized by Senior Care Path from Manoir Ste-Geneviève's Google rating and recent reviews. Confirm specifics with the community.
Manoir Ste-Geneviève holds a 3.6-star rating across 22 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.
Most common praise
- Caring, attentive staff
- Warm, welcoming community
Licenses & Registration
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsAssociations & Accreditations
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsAccommodation Options
Location
16375 Boul Gouin O, Sainte-Geneviève, QC H9H 5L3, Canada, Montréal, Quebec H9H 5L3
Photo Gallery
