PHSS - Medical and Complex Care in CommunityLast updated 2026-06-22Photo: PHSS - Medical and Complex Care in Community via Google

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Assisted Living

PHSS - Medical and Complex Care in Community

36Limited

620 Colborne St #101, London, ON N6B 3R9, Canada, London, Ontario

3.6(39 reviews)

About This Community

PHSS is a non-profit organization that supports individuals with developmental, medical, or complex physical needs to live in their own homes and participate in their communities. The organization operates across 80+ locations in Ontario and supports 450+ individuals.

Senior Care Path Summary

PHSS (Provincial Health and Support Services) empowers individuals with developmental, medical, and complex needs to live independently and with dignity in their own homes and communities.

\n\nWith 37+ years of experience building inclusive communities, PHSS operates across 80+ locations throughout Ontario and currently supports 450+ individuals in community settings.

\n\nPHSS describes itself as committed to innovation, research, and quality improvement, serving as a leader in building healthy communities with a focus on complex care and support.

Staff-to-resident ratio: awaiting confirmation

Our team has visited this community

Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.

Who This Community Is Best For

Ideal For

  • Individuals with developmental needs
  • Individuals with medical or complex physical needs
  • People seeking to live independently in their own homes

Consider Alternatives For

  • Fully independent seniors who don't need daily support
  • Those who need secure memory care
  • Complex medical needs requiring 24-hour nursing

Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.

Google Reviews

View all on Google

3.6

39 Google reviews

Most recent reviews

  • R

    Reeree Gegear Fortin-Simonics

    a month ago · via Google

    My first appointment I waited well over an hour to see the person I was there to see. Common sense would have been to make my appointment later or for a different day. Apparently the appointments he had prior to mine were all people that required translators which they should have been aware of instead of double booking. the appointments are going to take longer. But instead of rebooking people that were not needing translators you just got to sit and wait. I'm glad I had my rollator with me to sit on because the chairs in their office are incredibly uncomfortable if you're suffering from physical injuries. The staff were very apologetic but I didn't appreciate being told it'll just be a few minutes more when I was already a half hour past my appointment time.

  • J

    John Cameron

    5 months ago · via Google

    Crap agency.

  • E

    Eva

    a year ago · via Google

    Very nice staff, they are very accommodating and respectful. Clean building and very accessible

Summary of Google Reviews

Summarized by Senior Care Path from PHSS - Medical and Complex Care in Community's Google rating and recent reviews. Confirm specifics with the community.

PHSS - Medical and Complex Care in Community holds a 3.6-star rating across 39 Google reviews. Recent reviewers most often highlight caring, attentive staff and clean, well-kept spaces.

Most common praise

  • Caring, attentive staff
  • Clean, well-kept spaces

Most common concerns

  • Occasional notes on staffing or response times
ThemesStaff & careCleanliness

Licenses & Registration

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Associations & Accreditations

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Location

620 Colborne St #101, London, ON N6B 3R9, Canada, London, Ontario N6B 3R9

Photo Gallery

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