Sunnyside Home and Community HousingLast updated 2026-06-22Photo: Benjamin Wiebe via Google

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Retirement Home

Sunnyside Home and Community Housing

66Good

247 Franklin St N, Kitchener, ON N2A 1Y5, Canada, Kitchener, Ontario

4.5(20 reviews)

About This Community

Sunnyside Home is a fully accredited long-term care home owned and operated by the Region of Waterloo. Located at 247 Franklin Street North in Kitchener, it serves 263 residents in a park-like setting.

Senior Care Path Summary

Sunnyside Home is a fully accredited long-term care home owned and operated by the Region of Waterloo. The facility is located at 247 Franklin Street North in the Stanley Park area of Kitchener on a public transit route and close to Highway 7/8.

The home houses 263 residents and offers a vibrant community with a campus of services for older adults, including modern amenities and quality care.

The facility includes multiple service options: nursing and personal care, medical services, recreation programming, physiotherapy and occupational therapy, dietetics and food services, laundry, support from registered social workers, spiritual and religious care, housekeeping, and banking services.

Additional services available for extra cost include haircuts, phone and cable television, foot care, registered massage therapy, community outings, and transportation to appointments.

Sunnyside Home provides accommodation in private rooms and basic (shared) rooms. The grounds feature gardens, walkways, and courtyards.

Amenities include central dining areas on each floor, common activity rooms, courtyard gardens, separate tub and shower rooms, and free parking for visitors. The home also operates the Fabulous Finds Gift Shop and Sandhills Community Cafe.

Staff-to-resident ratio: awaiting confirmation

Our team has visited this community

Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.

Who This Community Is Best For

Ideal For

  • Seniors who need supportive care within a residential community
  • Seniors who need higher-acuity or 24-hour nursing care
  • Couples who want to share a suite

Consider Alternatives For

  • Active, fully independent seniors who don't need support

Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.

Google Reviews

View all on Google

4.5

20 Google reviews

Most recent reviews

  • E

    Ev Russell

    2 months ago · via Google

    My husband was at Sunnyside for just over a year, on Shantz Hill. As expected, the initial few weeks were very difficult for him, but the staff and other residents welcomed him with open arms. He soon got involved in some activities, which he loved, especially the Pub Nights!! As he declined, the staff cared for him so well, and he expressed his gratitude to them many times. I, too, thank Shantz Hill staff for the genuine care and respect given to him. Thank you!

  • A

    Anita Layton

    4 years ago · via Google

    Has a family member who has lived there for two years now, through the pandemic. I cannot thank the staff enough for the excellent care they have provided for the residents, and the peace of mind they gave family members.

  • S

    Sharlene Cameron

    6 years ago · via Google

    Mom is in Sunnyside LTC Home with dementia. The staff here are wonderful, caring and professional. Mom is looked after extremely well. The entertainment provided is fantastic. Mom has painted pictures and we never knew she could paint. The facilites are very clean and comfortable. The food is delicious. The RPN PSW and Admin staff are very passionate and treat Mom as if she was their family. There is no better place for Mom to live. I highly recommend Sunnyside to anyone who needs to find a home.

Summary of Google Reviews

Summarized by Senior Care Path from Sunnyside Home and Community Housing's Google rating and recent reviews. Confirm specifics with the community.

Sunnyside Home and Community Housing holds a strong 4.5-star rating across 20 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.

Most common praise

  • Caring, attentive staff
  • Quality dining and meals
  • Clean, well-kept spaces
  • Engaging activities and social life
ThemesStaff & careDiningCleanlinessActivitiesAtmosphere

Care Services

  • Nursing and personal care
  • Medical services
  • Recreation programming
  • Physiotherapy
  • Occupational therapy
  • Dietetics and food services
  • Laundry
  • Support from registered social workers
  • Spiritual and religious care
  • Housekeeping
  • Banking and administrative services
  • Haircuts and styling

Amenities

  • Central dining areas
  • Common activity rooms
  • Courtyard gardens
  • Tub-spa and shower rooms
  • Free parking for visitors
  • Gift shop
  • Community cafe

Licenses & Registration

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Associations & Accreditations

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Key Features

  • Fully accredited
  • 263-bed capacity
  • Park-like setting
  • Person-centred care
  • Palliative care approach
  • Family councils supported

Accommodation Options

Private rooms
Basic rooms (two residents with shared washroom)

Languages Supported

  • English

Location

247 Franklin St N, Kitchener, ON N2A 1Y5, Canada, Kitchener, Ontario N2A 1Y5

Photo Gallery

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Photos via Google Maps