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The Madison Care Centre
54Developing1399 Foster Ave, Coquitlam, BC V3J 2N1, Canada, Coquitlam, British Columbia
About This Community
The Madison Care Centre is a licensed residential care facility in Coquitlam offering care to 137 residents. The facility opened in 2008 and is located steps from Como Lake.
Senior Care Path Summary
The Madison Care Centre offers licensed and funded residential care to 137 clients, with 96 beds funded through Fraser Health Authority and additional private pay rooms available. The facility features primarily single and double rooms.
\n\nThe centre operates under The Care Group BC and provides comprehensive residential care services.
\n\nThe Madison offers diverse recreational and leisure programs including physical activities, music therapy, art and creative classes, garden and horticultural activities, community and cultural events, and pet visitations.
\n\nFacilities include comfortably furnished rooms with beds, night tables, wardrobes, mirrors, chairs and windows. Common areas include a lush landscaped garden and beautiful patios.
Services include housekeeping and laundry, telephone and cable service options, hairdressing and barber services, and 24-hour life safety systems.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.
Who This Community Is Best For
Ideal For
- Seniors living with Alzheimer's or another form of dementia
- Seniors who need higher-acuity or 24-hour nursing care
- Families seeking publicly-funded or subsidized care
- Seniors who'd like to bring a beloved pet
Consider Alternatives For
- Independent seniors who don't require memory support
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Google Reviews
View all on Google4.6
18 Google reviews
Most recent reviews
- H
Habib Motan
a month ago · via Google
Spent time with a senior, the staff here are wonderful. Always nice to see activities in a long-term care home, where the seniors are active, laughing and kept busy.
- V
Vagn Sorensen
2 months ago · via Google
Safe, clean and modern facility for my mother. Such an amazing support staff that have love and care at heart.
- A
Anonymous
5 months ago · via Google
I have had consistently terrible experiences at this facility. I have had other family members in care homes before, and the level of care there was completely different. In those facilities, staff were engaged, attentive, and actively caring for residents at all times. This facility is significantly more expensive, yet the quality of care is noticeably worse. On many visits, I see staff standing around doing nothing—talking among themselves about non-work-related topics or sitting and relaxing in what is supposed to be a family visiting room. On multiple occasions, I have asked staff to help move my family member out of her wheelchair as she nearly falls out of it. I am repeatedly told, "ok" or "yes" and then it never happens. Today, when I politely reminded staff again, I was told it “doesn’t make a difference what chair she is in, she will slump either way, and my request was ignored. Meanwhile, my family member is often leaning over in her wheel chair, nearly falling out- the regular chair is much safer for her, they are just lazy. Today I arrived to find her without a bra on and dressed only in a pajama top. This is a complete failure to maintain her dignity and basic standards of care. I want to acknowledge that there are exceptional staff members here. Head nurses Debbie, Penny, and Sherri consistently demonstrate professionalism and genuine care. Janette, the community activity leader, is also outstanding and clearly invested in the residents’ well-being. Their efforts stand in sharp contrast to the rest of the experience. I understand this is a difficult job—I do very similar work myself—but maintaining residents’ dignity, safety, and happiness should always be top priority. When I visit, residents appear bored, disengaged, and neglected, while staff are visibly idle with arms crossed against walls instead of interacting with or supporting those in their care. I have experienced repeated issues every time I visit. Based on these experiences, I would never recommend this facility to anyone.
Summary of Google Reviews
Summarized by Senior Care Path from The Madison Care Centre's Google rating and recent reviews. Confirm specifics with the community.
The Madison Care Centre holds a strong 4.6-star rating across 18 Google reviews. Recent reviewers most often highlight caring, attentive staff and clean, well-kept spaces.
Most common praise
- Caring, attentive staff
- Clean, well-kept spaces
- Engaging activities and social life
- Warm, welcoming community
Most common concerns
- Some reviewers mention cost or added fees
Care Services
- 24-hour nursing
- Individualized assessment and care planning
- Pain and symptom management
- Registered dietitian services
- Dementia therapy
- Spiritual services
- Housekeeping and laundry service
- Specialized nutritional care
- Music therapy
- Physical activities
Amenities
- Lush landscaped garden
- Beautiful patios
- Hairdressing/barber services
- Telephone service
- Cable service
Licenses & Registration
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Claim this listing to add detailsKey Features
- Licensed and funded residential care
- Centrally located steps from Como Lake
- 24-hour registered nurse coverage
- Pet friendly visitations
- Seasonal menus
Accommodation Options
Location
1399 Foster Ave, Coquitlam, BC V3J 2N1, Canada, Coquitlam, British Columbia V3J 2N1
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