TheKey (Home Care Assistance | Soins à Domicile)Last updated 2026-06-22Photo: TheKey (Home Care Assistance | Soins à Domicile) via Google

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Home Care

TheKey (Home Care Assistance | Soins à Domicile)

58Developing

6500 Trans-Canada Hwy #400, Pointe-Claire, QC H9R 0A5, Canada, Pointe-Claire, Quebec

4.9(27 reviews)

About This Community

Home Care Assistance provides in-home caregiving services for seniors in Montreal, the West Island, Laval, and surrounding areas. Services include both hourly and live-in care with a focus on activities of daily living and specialized care programs.

Senior Care Path Summary

Home Care Assistance of Montreal offers customized hourly and around-the-clock in-home care for seniors across Montreal, the West Island, Laval, and the South Shore.

The company specializes in assistance with non-medical activities of daily living including showering, bathing, dressing, meal preparation, transportation, medication reminders, and fall prevention.

They employ caregivers on a selective basis, accepting only 1 in 25 applicants, and provide ongoing training and supervision.

The organization features several proprietary care approaches, including the Balanced Care Method™ and Cognitive Therapeutics Method™ for addressing cognitive decline.

Specialized programs are available for conditions such as Alzheimer's and dementia care, cancer care, Parkinson's disease, stroke care, and palliative care. Additional services include companion care, hospital-to-home transition care, and concierge care.

Care managers are available 24/7 for clients and families. The provider reports a 97% client satisfaction rate according to independent industry surveys and positions itself as a preferred provider for medical and senior community professionals.

TheKey and Lifeguard are mentioned as associated offerings on the website.

Staff-to-resident ratio: awaiting confirmation

Our team has visited this community

Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.

Who This Community Is Best For

Ideal For

  • Seniors who want to remain in their own home with extra support
  • Seniors living with dementia who need specialized, secure support
  • French-speaking residents and families

Consider Alternatives For

  • Those who need 24-hour, facility-based supervision

Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.

Google Reviews

View all on Google

4.9

27 Google reviews

Most recent reviews

  • C

    Carole Mercier

    a year ago · via Google

    My daughter required extra help in hospital to improve her mobility and Mabel did an amazing job. Kim was very helpful and followed up often to be sure I was happy with the service. I would highly recommend The Key to friends and family.

  • B

    Beverly Alexander

    2 years ago · via Google

    I love working with the keys my experience is great always keeping me updated on what's happening I will recommend anyone to join the keys whenever I receive a call from anyone they are so polite respectful I I really appreciate that thank you for making life better for everyone thank you so keep up the good work

  • D

    Dil Singh

    2 years ago · via Google

    I have very good experience With The key home care assistance from starting i am impressed with their quick response to our needs and i am blessed to join this team

Summary of Google Reviews

Summarized by Senior Care Path from TheKey (Home Care Assistance | Soins à Domicile)'s Google rating and recent reviews. Confirm specifics with the community.

TheKey (Home Care Assistance | Soins à Domicile) holds an excellent 4.9-star rating across 27 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.

Most common praise

  • Caring, attentive staff
  • Warm, welcoming community
  • Responsive, helpful communication
ThemesStaff & careAtmosphereCommunication

Care Services

  • Meal preparation
  • Showering and bathing assistance
  • Dressing assistance
  • Medication reminders
  • Transportation
  • Companionship
  • Recreation
  • Fall prevention
  • Alzheimer and dementia care
  • Cancer care
  • Parkinson care
  • Stroke care

Licenses & Registration

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Associations & Accreditations

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Key Features

  • Live-in and hourly care options
  • 24/7 availability
  • Selective hiring (1 in 25 applicants)
  • Balanced Care Method™
  • Cognitive Therapeutics Method™
  • 97% client satisfaction rate

Languages Supported

  • English
  • French

Location

6500 Trans-Canada Hwy #400, Pointe-Claire, QC H9R 0A5, Canada, Pointe-Claire, Quebec H9R 0A5

Photo Gallery

TheKey (Home Care Assistance | Soins à Domicile) photo 1
TheKey (Home Care Assistance | Soins à Domicile) photo 2
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Photos via Google Maps