Westminster House

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Most recent reviews

• L

  Lisa Attwell

  5 months ago · via Google

  My mother was in this residence for 3.5 years. She lived in the east wing for the whole time. I visited many places before choosing this one. Here I found a family run care home where many of the staff had their parents. The nursing staff was so attentive. Jyoti and Divya are wonderful caring people who answered every question and addressed every concern I have had. My mother was well cared for. I am forever grateful to them.

• K

  Kristy I

  5 months ago · via Google

  I cannot say enough wonderful things about Westminster House and the incredible care they provided for my dad. Although his stay was just over a year, one year and four months, the impact the staff and community had on him, and on us as a family, was truly remarkable. In that short time, the staff came to know my dad so well that it felt like he was surrounded by extended family. Even other residents’ family members knew him, which speaks volumes about the genuine sense of community within the home. The nurses, care aides, dining staff, housekeeping, laundry, reception, and everyone involved in the daily life of Westminster House deserve special recognition. Each person played an important role in my dad’s well-being, and it showed in the compassion, professionalism, and respect they brought to their work every day. The care team truly understood my dad’s needs, and every interaction was handled with patience, warmth, and dignity. Communication was always excellent. Phone calls and emails were returned promptly, and I was consistently kept informed whenever anything arose. This level of responsiveness and transparency gave me tremendous peace of mind knowing my dad was in such capable and caring hands. The managers, directors, and leadership team were exceptionally warm and supportive, always advocating for what was truly best for my dad. My dad genuinely enjoyed looking over the monthly activity schedule, which always gave him something to look forward to and helped him feel engaged and involved. Since his decline, my dad experienced his best quality of life while living at Westminster House, and that is entirely due to the care, respect, and dedication of this incredible community. Moving him to a subsidized bed was a difficult but necessary decision, and leaving Westminster House was bittersweet. I will always be deeply grateful for everything they did for my dad and for our family. Westminster House is a truly special place, and I would recommend it without hesitation.

• B

  Brian McGrath

  6 months ago · via Google

  My mom and her late husband lived at Westminster for a couple of years, and I can only say good things about the facility and the people who work there. All the staff genuinely care about the residents, and they are always very cheerful and helpful without exception. It's a great facility.

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